Terms of Service

Privacy Policy

Privacy Policy

1. Information We Collect

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information processed by Stripe
• Order details
• Optional donation information

A. Information You Provide

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information processed by Stripe
• Order details
• Optional donation information

B. Information Collected Automatically

• IP address
• Browser and device details
• Pages visited and time spent
• Cookie data
• Analytics data

C. Information from Third Parties

• Payment processors
• Email marketing platforms
• Shipping carriers

2. How We Use Your Information

We use your information to:

• process and fulfill orders
• contact you about your order
• send confirmations and updates
• support optional donations
• improve website performance
• respond to customer inquiries
• send optional marketing messages if you opt in
• comply with legal obligations

We do not sell your personal information.

3. Sharing of Information

We may share information with:

• Stripe and other payment processors
• USPS, UPS, FedEx, or other carriers
• Customer service and email providers
• Dyranomics for donation acknowledgements

We do not share information with third parties for their advertising purposes.

4. Cookies

Cookies help us remember your cart, understand site usage, and improve performance. You may disable cookies through your browser, but some features may not function correctly.

5. Data Retention

We retain order information as required by tax and business laws. Marketing information is kept until you unsubscribe.

6. Data Security

We use industry standard security measures to protect your information, including encryption and secure third party systems. No method of transmission is fully secure, but we work to safeguard your data.

7. Children’s Privacy

CŌ Collars does not knowingly collect information from individuals under 18. If we learn that such information was collected, we will delete it promptly.

8. Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your information
• Opt out of marketing emails

Requests may be sent to info@cocollars.com.

9. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page.

10. Contact

For privacy related questions, email info@cocollars.com.